If you choose a monthly plan, it is generally best to pay by regular standing order.
You’ll receive a monthly invoice from Sally for your records.
To pay by standing order, you’ll find her bank details on your contract and invoice.
For ad hoc support, most clients prefer to pay by BACs by the invoice due date, and you’ll find the bank details on any invoice you receive.
It can be tricky to estimate exactly just how much time you’ll need from your VA. If you go for a monthly plan and you find yourself running out of hours, you can simply top up your time, by getting in touch. I will invoice you for the extra time you require, and I will add those hours to your current available time.
How much you’ll be charged depends on how many hours you choose to top up by. You can choose to top up per hour, or buy another block of prepaid time.
I will always contact you if the booked hours are running low, so you can decide on any additional spend.
How do I stop the work?
I usually ask that you give me a month’s notice if you need to stop working with me, or if you need to change a package. It is usually best done in writing and the notice means I can get another client onboard.
What if my payment is late?
I usually ask for payment within 7 working days. If payment is late and I have to chase you, then there may be a late payment charge applied, as compounding daily interest. Also the work will stop without payment.